Shipping & Returns

Shipping
All orders are shipped Monday through Friday (excluding some holidays). Your order will be processed and shipped within two business days after the order is placed - excluding weekends and holidays.* Orders are typically received within 1-2 weeks**, with the exception of steel boned corsets. Due to the detailed manufacturing process of these items, steel boned corsets can take 4-6 weeks to receive.

You will receive an Order Confirmation email when your order is processed, which will include your tracking number. Unfortunately, once an order is processed, we are no longer able to make any changes to the order, including canceling an order. Items that are out of stock are simply canceled from your order and your account is refunded.

*We use multiple vendors to provide our customers with a wide variety of products. Times for processing orders can vary, and you may receive your items in more than one shipment.

** PLEASE BE AWARE: factors such as inclement weather or holiday seasons may delay the arrival time of your order.

Military Addresses – Shipping to a military address (APO, FPO) works differently than regular shipping. The US Postal Service delivers directly to the military postal system and then they take over and deliver to the various military bases. Once the shipment leaves the US Postal Service, the shipment can no longer be tracked. Please be aware that the military may confiscate some items that do not conform to their list of accepted items. You can find further information on shipping to military addresses at USPS.com.

International Shipping – please contact us regarding shipping outside of the U.S. Customs departments in each country often have regulations that should be investigated before you place an order. In some cases, you may need to pay taxes/duties to your country's Customs Department. Also, some items may be prohibited/not allowed in certain countries. Classy/Trashy is not responsible for any additional expenses incurred or for the retention of your order by customs if it does not pass inspection and you will not be refunded. The customer is responsible for all expenses in these circumstances.


Return Policy
Due to the intimate nature of our product line, ALL SALES ARE FINAL for sanitary purposes. However, in the unlikely event you receive a defective product, you may exchange the defective product within 30 days of your invoice date to receive a duplicate item. Sorry, no merchandise credit can be issued.

When you receive your package, promptly check the items to make sure the items are working. Items returned without original packaging will NOT be replaced so please keep all packaging for the 30 day return period.
If you do not follow all of these instructions, you may incur a 25% restocking fee
We have tens of thousands of products on our site. Some of the products have measurements and some do not. We will not issue a refund for a product without measurements, due to the size. Please make sure the product you are ordering meets all of your requirements including size before placing your order.
In your return package please include:
• The packing slip
• A note telling us what the problem was
Please note: As part of the return process, upon receipt of an authorized return, if the returned item is found to be in perfect working condition, a 25% restocking fee will be applied.
Please allow up to 3 weeks to receive your replacement.

Your IP Address is: 3.234.210.89
Copyright © 2019 Classy/Trashy. Powered by Zen Cart